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Help Desk / Faults Mgt / Customer Service - Telecommunications

Our client is one of Australia’s largest growing telecommunications providers. This role essentially involves managing the front line Fault Management enquiries for a range of national Corporate and Government departments. A full job specification will be given to all successful applicants before meeting with our client.

Help Desk / Faults Mgt / Customer Service - Telecommunications

- Mon to Fri Business Hours
- Competitive Salary
- Top Tier Telco

You must be able to demonstrate:

- Telecommunications Faults Management / Help Desk experience
- Inbound Call Centre skills
- A genuine desire and passion for delivering an exceptional level of customer service
- Demonstrated experience working in a high pressured role where troubleshooting was a key part of your role
- The ability to quickly develop business-to-business partnerships to effectively achieve successful workable outcomes
- Team player skills
- Working knowledge of the Microsoft Office suite and Databases

To apply for this great opportunity, email your resume to jjenkins@consultel.com.au quoting Ref#JJ2008/153 or for a further confidential discussion call Julie Jenkins on 0434 601 245. Previous applicants of Ref#JJ2008/150 and Ref#JJ2008/152 need not apply.
To be eligible to apply for this role you must hold an appropriate Australian work visa.
Please note that you will not be individually notified if unsuccessful for this role, however we thank you in advance for your application.
[tags]help desk jobs, customer service jobs, brisbane jobs, it jobs[/tags]

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