IT Support
- August 29th, 2008
- Posted in IT, Junior Executive, Perth Jobs
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Our client is seeking a technically talented, customer focused, charismatic individual to join their tight-knit team.
The primary purpose and scope of this role is to provide 1st level IT support for service calls and incidents.
As the successful candidate, you will be responsible for:
- Resolving service desk issues logged by end-users within the required service level parameters
- Escalating service interruptions that are on going
- Working with fellow IT team members to resolve issues in a timely manner
- Hardware and software troubleshooting, testing and issues resolution
There’s a guarantee that you will be interviewed if you have atleast 12 months experience in a busy Service Desk/Technical troubleshooting environment, ideally aligned within the ITIL principles. You must have a handle on ‘First Call Resolution’ and escalation procedures. You must be diligent and focused and able to apply your initiative.
This really is a fantastic opportunity and there is room for promotion and growth within this large-scale, leading organisation.
Apply now!
To apply , please contact Betty Bogers on telephone 08 6267 7115, or email itjobs@titan.net.au
Must be legally entitled to work in Australia
Qualifications must be recognised in Australia
Notes : Please mention AustraliaJobsDB.com in your application letter.
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