IT Support
- January 21st, 2009
- Posted in IT, Senior Executive, Sydney Jobs
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My client is an international organisation, who are projecting rapid growth. They are seeking to bring on board a person who thrives on providing exceptional customer service, providing quality professional IT Support, technical diagnosis and fault resolution/management for all of our clients Australia/NZ stores and related business units.
The responsibilities for this role will include:
- Handling incoming incidents via phone/e-mail and thoroughly documenting all activity.
- Diagnosing and resolving a wide range of their stores and business units technical issues.
- Conducting store visits where required.
- Working individually and as a part of a team developing Service Improvement Plans.
To be considered for this position, our client is looking for:
- Strong customer service experience.
- A person with a minimum of 6 months IT experience within a Helpdesk position.
- A competent level of hardware/software trouble-shooting ability.
- A person with excellent communication skills both over the phone and via e-mail.
Ideally knowledge of or experience with using and/or installing Linux Redhat, even if you have tinkered around with Linux at home.
An IT Qualification.
To apply , please contact Rob Cooper on 02 8243 1912 or 323457@apply-now.com.au, quoting the Job Title.
Tags: IT job, it support, Sydney job, work in sydney.Notes : Please mention AustraliaJobsDB.com in your application letter.
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