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This large, diversified and geographically distributed organisation provides quality service throughout the community, including an investment service. Due to the continued success of this operation, the opportunity is now available for a Customer Service Officer to join the team.
Reporting to the Manager, your role primary role is to assist with the day to day operation and processing of transactions including client enquiries and follow-up, processing of investments, withdrawals, interest payments and other general clerical duties.
With your experience having ideally come from a banking or credit union background, it will be supported by your confidence, self motivation and attention to detail. The role is flexible enough to be either full or part time, with the organisation happy for you to work within school hours.
If you have the mix of skills we seek and are looking for a flexible, people focussed environment, Continue reading…
We are offering a full time/part time career opportunity for a CSO to be based in our offices in Darwin. This is an ideal opportunity to make the transition to customer service or sales.
The main responsibilities of this position would be:
- To help build a reliable and robust sample logistics solution for the local customers
- To build the local connection between Labmark and its customers to ensure service requirements are met
- To interact closely with regional customer service and sales managers
- To assist with quotations and address client queries
To be successful you will posses:
- First class customer service, presentation and communication skills.
- Experience in a customer service environment
- Self motivated and dedicated
- The get-up-and-go to achieve service targets
- Good computer skills, including Microsoft Outlook, Word and the Net
- A positive attitude
- Flexibility
- Valid drivers license
If you pride yourself on your customer service skills and you ability to build solid relationships with people, you possess the required skills and experience, please apply NOW as we are looking to fill this position shortly.
CSG is a progressive, publicly listed ICT company which takes pride in being headquartered in Darwin. With extensive expertise in the design, implementation and delivery of integrated technology solutions to both government and commercial clients, we offer ICT services throughout Australia through our three main business units, Print Services, Application Services and Managed Services.
As part of the Helpdesk Team you will be the first point of contact for all communication related issues. You will be responsible for the provision of 1st & 2nd level QUALITY support to external clients via the telephone & email.
To be successful in this position you will need to have:
- A Mature and balanced outlook
- A good work ethic
- Cheerful & friendly disposition that is maintained under pressure.
- Excellent verbal/written communication skills and telephone manner.
- Proven ability to learn new applications.
- Strong emphasis on customer service and possess a ‘can do’ attitude.
Previous experience in Helpdesk Tools and processes desirable but not essential as training will be provided.
Do you like going the extra mile for a customer? Do you want to come to work and smile? Do you prefer dealing with customers via the internet and telephone? Then this role is for you.
Located on the city fringe Easyflowers is one of Australia’s largest online flower delivery services, and there are exciting changes ahead in 2009!
We are seeking a permanent part time Customer Service Officer to join our established team environment.
The Customer Service Officer’s primary responsibilities are to address all customer service activities in an efficient and timely manner.
Principle responsibilities of the role:
• Provide a direct point of contact for Easyflowers customers, assisting them with processing orders and answering their questions/queries, by phone and email.
• Act as the principal point of contact for all florist enquiries.
• Respond to all incoming enquiries across a variety of mediums including telephone, facsimile, email, online chat, messaging forums, etc.
• Be responsible for complaint resolution management according to internal procedures.
• Various administrative tasks including filing, mail, supply maintenance, etc.
• Other customer service tasks as directed
The successful candidate will possess:
• Superior customer service skills and experience.
• Strong work ethic
• Passion for working a team environment
• Solid PC Skills
• Ability to work weekday shifts and some Saturday mornings.
Parmalat Australia Ltd has established market leadership through the development of iconic brands such as Breaka, Ice Break and the Territory’s iconic Pauls Iced Coffee. Currently an exciting opportunity exists for a Customer Service Officer to join the Darwin Sales Team.
Reporting to the Customer Service Team Leader, your main responsibilities will include telephone sales within an existing geographical customer base and accurate entry & processing of sales orders in SAP.
You are a team-oriented, resourceful, self motivated person, who has a high level of integrity, customer service and excellent communication skills. You are committed to identifying and fulfilling your customer needs through a telephony sales approach.
Your sound Microsoft Office knowledge, conflict resolution, and time management skills will stand you in good stead for this role.
This is an excellent opportunity to join a market leading multi-national organisation in a diverse and rewarding role.
Applications close Monday 27th April 2009.
Continue reading…
We have a number of positions available for candidates interested in joining our Service Centre. As an integral team member you will be the first point of contact for all Desktop related issues. You will be responsible for the provision of quality support to external clients via the telephone and email.
Aside from a relevant qualification and/or IT experience, your exceptional customer service skills will be highly valued. A strong work ethic and the ability to maintain a cheerful and friendly disposition under pressure will be imperative to effectively assist the client. The ability to learn new applications and high attention to detail are further qualities that we are seeking.
We pride ourselves on fostering a supportive environment with the provision of training and development, therefore these roles would be suitable for IT Graduates, people returning to the work force and/or mature people.
Based in the Darwin CBD, the hours of the role are from 8am—2pm, Monday to Friday.
We are looking for a customer service officer to assist with face-to-face queries at their Tindal (Katherine) branch. This is a part-time position and is a terrific opportunity to maintain a perfect ‘work/life’ balance and ensure that 2009 will be a great year.
The ideal applicant will possess the following:
- A minimum of 2 years banking or finance experience
- Proven customer service or retail skills
- Flexibility + a ‘can do’ attitude
- The ability to work in a team environment
In return the successful candidate will be rewarded with:
- Annual leave + 10% superannuation
- Fee free banking
- Uniform
- Transferability to other branches
- Child Care faclities easily accessibly from branch
Large and high volume homebuilder is on the lookout for an experienced Customer Service Officer for the Northern Suburbs. If you have specific experience in the building industry then this may be that perfect opportunity!
You must be able to apply your knowledge of the building industry to ensure attention to detail and continuous workflow, whilst at the same time providing exceptional customer service.
Do you demonstrate some of the skills below;
- Management of the Pre-site administration paperwork
- Signing Building Contracts
- Construction administration and support including in-house client settlements
- Exceptional customer service support
Personal attributes required are;
- Customer Service
- Time Management / Planning & Organising
- Negotiation
- Assertiveness
- Communication (verbal and written)
- Teamwork
- Organisational awareness
- Interpersonal skills
We are interested in talking to highly motivated; results focused individuals who can demonstrate a successful track record in a time critical role. Experience in the volume home building industry is preferred
Check out this Tech Support/Customer Service role-it has great $$$, it’s in a fun industry, you get free lunches and it’s in the CBD right near public transport
Technical Support Guru/Customer Service Officer - $22 - $23 per hour
$22 - $23 (hourly)
Sydney, NSW
* Work with modern new technology products
* Join a fun and supportive team
* Ongoing contract - no end date
Our client is in the online/digital industry. Due to growth within the company they are looking for a motivated individual to take on the role of a Technical Support/Customer Service Officer. Someone with a passion for the web and technology would be ideal – as you will just love this role!
You must possess excellent communication skills and be able to constantly meet deadlines. We want someone who is a quick thinker and who likes to keep themselves busy.
This role will require you to:
* Answer customer enquiries
* Answer technical queries
* Troubleshoot
* Solve problems
* Arrange refunds or credits
Training will be provided, but we are seeking candidates who have at least 1-2 years experience in an IT tech support. You must have STRONG customer service skills and have the knack for dealing with customers in a professional and helpful manner.
Continue reading…
